If your goal is to not only reduce your costs associated with the printing and mailing of business critical communications but to enhance customer service while taking advantage of leading edge technology, PPM can help. Providing documents electronically results in an economical and efficient solution for delivering critical information for your customers. Electronic solutions: PPM will develop a complete understanding of your customer communication requirements and determine how and if an electronic solution can meet the goal of reducing your printing and mailing expenditures while enhancing your technical and customer service capabilities. Electronic billing and payment - Provide your customers with the opportunity to receive their invoices and make payments in a paper- free method while reducing your printing & mailing costs. Electronic document delivery - Provide your customers with the opportunity to view, print and save electronic documents while you reduce your printing & mailing costs. Viewing and archival - Store critical customer documents in an electronic and easily accessible format. Our approach: PPM will analyze your current printing and mailing applications by determining the cost, methods and service levels for all of your customer communications; whether produced internally or by an outside service provider. If you currently provide an Electronic Solution, we will review your current electronic solution cost, methods and service levels; whether done internally or by an outside service provider. We will work closely with your internal group(s) to understand and then execute a joint plan that meets your electronic delivery goals. We will identify and recommend printed customer communication documents that can be transitioned to an electronic product. We will develop, present and obtain approval on a strategy that reduces your printing and mailing costs while enhancing your document management requirements. We will implement the approved strategy and provide an expense reduction financial summary.